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Norm Taylor - Licensed Realtor There are many qualities and skills that go into being an excellent Real Estate professional including integrity, knowledge of the local Real Estate market, effective negotiation ability, and surrounding yourself with excellent people. I feel that I have all these attributes. In my over 20 years as a full-time Real Estate professional, I've also found that providing the very best service is essentially about putting my clients first. This means keeping myself accessible, being a good listener as well as a good communicator, and responding rapidly to my clients' needs. In addition, I've discovered that the latest technologies are enabling me to do everything I've always done, only much more quickly and efficiently.