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The most important thing to know about me is that I am a Mom. I think this fact is one of the things that makes me a good agent. Parenting requires patience, good listening skills, even better negotiating skills, and the ability to remain calm and focused while things around you are in a chaos. One, or all, of these skills has come into play in every transaction I have been a part of.Before going into Real Estate I managed (and owned) bookstores, for both non-profit and for profit organizations. Customer service was the cornerstone of everything that I did. That has not changed. For me, success in Real Estate is not measured by the number of houses I sell, but by the satisfaction of the people I sell those houses to. This is a people business and I don't ever lose sight of that.