Board of Managers and Officer Biographies
Roger J. Dow
Member, Board of Managers
RE/MAX, LLC
Roger Dow is President and Chief Executive Officer of the U.S. Travel Association, the national umbrella organization representing all segments of the $770 billion U.S. travel and tourism industry.
Dow has served in his present position since 2005. Prior to joining U.S. Travel, Dow rose through the ranks at Marriott International. He began as a summer lifeguard in the sixth Marriott hotel. During his more than three decades with Marriott, he directed every aspect of sales and marketing, including advertising, public relations, promotion, sales training, compensation and succession planning. He developed Marriott Rewards, the world's leading frequent traveler program.
Dow has been the recipient of many awards during his career. Among them: being named by the Convention Industry Council (CIC) to its prestigious Hall of Leaders, being named by Meeting Professionals International (MPI) as one of the industry's top leaders, selection by MeetingNews as one of the 25 most influential people in the meetings industry, and being honored by the American Society of Association Executives (ASAE) with its Academy of Leaders Award.
Dow frequently speaks on leadership, sales, marketing and management at conventions and corporate meetings. He has co-authored two books: TURNED ON – Eight Vital Insights to Energize Your People, Customers and Profits and THE TRUST IMPERATIVE - The Competitive Advantage of Trust-based Business Relationships. He serves, or has served, on the boards of ASAE, PCMA, ASAE Foundation, MPI Foundation (Chairman), GWSAE, the Travel Institute and RE/MAX, and on the Advisory Boards of Arizona State University's Center for Services Leadership and the University of Richmond Robins Schools of Business.
Dow served in the United States Army with the 101st Airborne Division in Vietnam, where he received the Bronze Star and other citations.
A native of New Jersey, he earned a Bachelor of Science degree in psychology from Seton Hall University, where he was senior class president, captain of the varsity wrestling team and secretary of Tau Kappa Epsilon Fraternity. He was named TKE alumnus of the year for 1991 and was presented with the award by President Ronald Reagan.
Dow resides in Potomac, Md., with his wife, Linda, and children Blake and Devon.