Several consumers have recently been victimized in online scams that use the RE/MAX name.
Please be advised of a recent phishing scam, which exploits the RE/MAX brand in an effort to gain consumers' e-mail login credentials.
Consumers have received e-mails, which appear to be sent from the recipients' known contacts or from "@remax.com" or "@remax.net" addresses. The subject lines for these e-mails are often vague, such as "RE: Check New Properties Around You," "RE: check out this remax listings in your area," or, "RE: Hot Property Alert!" The e-mails often contain misspellings or are not grammatically correct and invite the recipient to click a link to view property listings or items that are up for auction. This scam involves various landing pages and they may display RE/MAX logos or logos of various e-mail providers. The pages request your e-mail login credentials, such as your e-mail address and your e-mail password. Do NOT enter your information. Be mindful that you should only use your e-mail address and your corresponding e-mail account password to access your e-mail, not to view anything else online. As a general rule, it is wise not to use the same password for different online services. RE/MAX and other reputable organizations will never ask for your e-mail password through their web sites or via e-mail.
With all online transactions, you should be cautious when clicking on ANY link in an e-mail you receive. If you are concerned that a link is suspicious, you can hover your mouse pointer over the link and your e-mail program or browser will display the landing web site address. Practice care in evaluating such landing page addresses though, as scammers will use popular brands and industry terms in their web addresses in an attempt to fool you into thinking the page is legitimate.
If you are in doubt about the origin of an e-mail or landing page, the best practice is to call the person who sent the initial message to you. If a sender’s e-mail account has been compromised, it is possible that the scammer will write back to you and insist on the phishing scheme’s legitimacy.
Please report any suspicious e-mail that features the RE/MAX name, RE/MAX logo, or RE/MAX hot air balloon to email@example.com.